Id-Deċiżjonijiet tal-Arbitru
Tista' tfittex fid-deċiżjonijiet li ttieħdu mill-Arbitru għas-Servizzi Finanzjarji u sentenzi maħruġa mill-Qorti tal-Appelli Ċivili (Inferjuri) għal dawk id-deċiżjonijiet li ġew appellati.
Tista' tirfina t-tfittxija tiegħek billi tagħzel bejn l-isem tal-provditur tas-servizz finanzjarju, il-lingwa tad-deċiżjoni, is-sena tad-deċiżjoni, id-data tad-deċiżjoni minn/għal, is-settur, ir-riżultat tad-deċiżjoni, u jekk id-deċiżjoni ġietx appellata jew le. Jekk tagħżel skont is-settur (eż. 'Banking'), tista' tiffiltra l-għażla tiegħek billi tagħżel 'Issue' (eż. 'Charges') u/jew 'Product' (eż. 'Cards'). Agħżel mid-'drop down filters' fuq in-naħa tax-xellug.
Il-ġabra tad-deċiżjonijiet tiġi aġġornata minn żmien għal żmien. F'konformità mal-politika tal-OAFS, fir-rigward ta' dawn id-deċiżjonijiet, minflok l-ismijiet tal-ilmentaturi jintużaw psewdonimi (l-ismijiet propja jinbidlu b'referenza alfabetika li ma jkollhiex x'taqsam mal-ismijiet vera).
Il-mandat tal-Arbitru għas-Servizzi Finanzjarji hu li jinvestiga u jiġġudika l-ilmenti ppreżentati minn ilmentaturi eliġibbli (individwi u intrapriżi żgħar) fuq provdituri tas-servizzi finanzjarji liċenzjati jew awtorizzati mir-regolatur Malti tas-servizzi finanzjarji. Meta każ jiġi referut lill-Arbitru u tinħareġ deċiżjoni, din tkun torbot liż-żewġ partijiet.
Kull parti tista' titlob lill-Arbitru jikkjarifika jew jikkoreġi kwalunkwe żball fil-komputazzjoni, klerikali, tipografiku, jew nuqqasijiet simili f'temp ta' 15-il jum minn meta tkun ittieħdet id-deċiżjoni. Id-deċiżjonijiet jistgħu jintlaqgħu b'mod sħiħ (Upheld by the Arbiter), b'mod parzjali (Partially Upheld by the Arbiter), jew jiġu rrifjutati (Not upheld), u jistgħu jiġu appellati minn kwalunkwe parti.
Għar-rigward ta' sentenzital-Qorti tal-Appelli Ċivili (Inferjuri), aħna nirreferu għall-websajt tal-eCourts tal-Aġenzija dwar is-Servizzi tal-Qrati (https://ecourts.gov.mt/onlineservices/) għan-numri ta' riferenza u s-sentenzi tal-każijiet appellati.Tagħrif dwar deċiżjonijiet appellati li jidher fuq is-sit tagħna jiġi aġġornata perjodikament. Madankollu, dan it-tagħrif għandu dejjem jiġi ċċekkjat mal-websajt tal-eCourtsperess li ma nagħmlu l-ebda rappreżentazzjoni jew nagħtu garanzija ta' kwalunkwe tip, espressa jew impliċita, tal-kompletezza, l-eżattezza jew l-affidabbiltà tiegħu.
Jekk jogħġbok agħmel kuntatt magħna hawnhekk jekk tiltaqa' ma' xi link li ma taħdimx jew xi tagħrif ieħor inkorrett. Grazzi.
Bank of Valletta plc
Suspected irregular activity
Savings/Current/Term Account
26/07/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Bank of Valletta plc
Suspected irregular activity
Savings/Current/Term Account
18/07/2024
Partially Upheld by Arbiter
N/A
Not Appealed
MeDirect Bank (Malta) P.l.c
Misselling / Suitability
Miscellaneous (securities and funds)
18/07/2024
Upheld by Arbiter
N/A
69/2024
In progress
Mapfre MSV Life plc
Value at maturity
Life-related
18/07/2024
Partially Upheld by Arbiter
N/A
Not Appealed
GasanMamo Insurance Limited,
Thomas Smith Insurance Agency Limited
Rejection of claim
Travel-related
15/07/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Bank of Valletta plc
Suspected irregular activity
Savings/Current/Term Account
28/06/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Sovereign Pension Services Limited
Delays
Pensions-related
28/06/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Mapfre MSV Life plc
Value at maturity
Life-related
21/06/2024
Partially Upheld by Arbiter
N/A
Not Appealed
CSB International Limited
Compliance and Regulatory Matters
Contractual Fulfillment
21/06/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
Hogg Capital Investments Limited
Charges
Forex dealing / CfD / Binary Options
21/06/2024
Partially Upheld by Arbiter
N/A
60/2024
In progress
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
General admin/customer service
Crypto / Virtual Financial Assets
21/06/2024
Not Upheld
Legal point (Other)
Not Appealed
Momentum Pensions Malta Limited
Administration/Management/Custody
Pensions-related
14/06/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Bank of Valletta plc
Unauthorised use
Cards
06/06/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Bank of Valletta plc
Suspected irregular activity
Savings/Current/Term Account
06/06/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Bank of Valletta plc
Suspected irregular activity
Savings/Current/Term Account
30/05/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Papaya Ltd
Delays
E-Money
30/05/2024
Not Upheld
Legal point (Other)
Not Appealed
Mapfre MSV Life plc
Value at maturity
Life-related
10/05/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Openpayd Financial Services Malta Limited
Suspected irregular activity
Transfers
10/05/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
Truevo Payments Ltd
Mistake / Incorrect application
Cards
30/04/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
Oney Insurance (PCC) Limited
Loss of earnings
Other personal lines
30/04/2024
Upheld by Arbiter
N/A
Not Appealed