Id-Deċiżjonijiet tal-Arbitru
Tista' tfittex fid-deċiżjonijiet li ttieħdu mill-Arbitru għas-Servizzi Finanzjarji u sentenzi maħruġa mill-Qorti tal-Appelli Ċivili (Inferjuri) għal dawk id-deċiżjonijiet li ġew appellati.
Tista' tirfina t-tfittxija tiegħek billi tagħzel bejn l-isem tal-provditur tas-servizz finanzjarju, il-lingwa tad-deċiżjoni, is-sena tad-deċiżjoni, id-data tad-deċiżjoni minn/għal, is-settur, ir-riżultat tad-deċiżjoni, u jekk id-deċiżjoni ġietx appellata jew le. Jekk tagħżel skont is-settur (eż. 'Banking'), tista' tiffiltra l-għażla tiegħek billi tagħżel 'Issue' (eż. 'Charges') u/jew 'Product' (eż. 'Cards'). Agħżel mid-'drop down filters' fuq in-naħa tax-xellug.
Il-ġabra tad-deċiżjonijiet tiġi aġġornata minn żmien għal żmien. F'konformità mal-politika tal-OAFS, fir-rigward ta' dawn id-deċiżjonijiet, minflok l-ismijiet tal-ilmentaturi jintużaw psewdonimi (l-ismijiet propja jinbidlu b'referenza alfabetika li ma jkollhiex x'taqsam mal-ismijiet vera).
Il-mandat tal-Arbitru għas-Servizzi Finanzjarji hu li jinvestiga u jiġġudika l-ilmenti ppreżentati minn ilmentaturi eliġibbli (individwi u intrapriżi żgħar) fuq provdituri tas-servizzi finanzjarji liċenzjati jew awtorizzati mir-regolatur Malti tas-servizzi finanzjarji. Meta każ jiġi referut lill-Arbitru u tinħareġ deċiżjoni, din tkun torbot liż-żewġ partijiet.
Kull parti tista' titlob lill-Arbitru jikkjarifika jew jikkoreġi kwalunkwe żball fil-komputazzjoni, klerikali, tipografiku, jew nuqqasijiet simili f'temp ta' 15-il jum minn meta tkun ittieħdet id-deċiżjoni. Id-deċiżjonijiet jistgħu jintlaqgħu b'mod sħiħ (Upheld by the Arbiter), b'mod parzjali (Partially Upheld by the Arbiter), jew jiġu rrifjutati (Not upheld), u jistgħu jiġu appellati minn kwalunkwe parti.
Għar-rigward ta' sentenzital-Qorti tal-Appelli Ċivili (Inferjuri), aħna nirreferu għall-websajt tal-eCourts tal-Aġenzija dwar is-Servizzi tal-Qrati (https://ecourts.gov.mt/onlineservices/) għan-numri ta' riferenza u s-sentenzi tal-każijiet appellati.Tagħrif dwar deċiżjonijiet appellati li jidher fuq is-sit tagħna jiġi aġġornata perjodikament. Madankollu, dan it-tagħrif għandu dejjem jiġi ċċekkjat mal-websajt tal-eCourtsperess li ma nagħmlu l-ebda rappreżentazzjoni jew nagħtu garanzija ta' kwalunkwe tip, espressa jew impliċita, tal-kompletezza, l-eżattezza jew l-affidabbiltà tiegħu.
Jekk jogħġbok agħmel kuntatt magħna hawnhekk jekk tiltaqa' ma' xi link li ma taħdimx jew xi tagħrif ieħor inkorrett. Grazzi.
MeDirect Bank (Malta) P.l.c
Inappropriate product/service
Miscellaneous (securities and funds)
30/06/2023
Not Upheld
Legal point (time-barred)
Not Appealed
HSBC Life Assurance (Malta) Limited,
HSBC Bank Malta plc
Rejection of claim
Life-related
30/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Administration/Management/Custody
Pensions-related
30/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Mapfre MSV Life plc
Value at maturity
Life-related
30/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
XNT LTD.
Administration/Management/Custody
Miscellaneous (securities and funds)
22/06/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Mapfre MSV Life plc
Value at maturity
Life-related
22/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
Bank of Valletta plc
Opening/Closure
Savings/Current/Term Account
22/06/2023
OANDA Europe Markets Ltd.
General admin/customer service
Forex dealing / CfD / Binary Options
16/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
Lazarus Long Limited (formerly Phoenix Payments Limited)
Suspected irregular activity
Transfers
16/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Charges
Pensions-related
16/06/2023
HSBC Bank Malta plc
General admin/customer service
Other loans and advances
16/06/2023
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Administration/Management/Custody
Pensions-related
08/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
Bank of Valletta plc
Opening/Closure
Savings/Current/Term Account
08/06/2023
Upheld by Arbiter
N/A
Not Appealed
Multitude Bank P.l.c. (formerly Ferratum Bank p.l.c.)
Delays
Savings/Current/Term Account
06/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Truevo Payments Ltd
Suspected irregular activity
Transfers
06/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Calamatta Cuschieri Investment Services Limited
Mistake / Incorrect application
Miscellaneous (securities and funds)
06/06/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Global Shares Execution Services Limited
General admin/customer service
Miscellaneous (securities and funds)
06/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Triton Capital Markets Limited (formerly FXDD Malta Limited)
Administration/Management/Custody
Forex dealing / CfD / Binary Options
06/06/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Administration/Management/Custody
Crypto / Virtual Financial Assets
26/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed
MZ Investment Services Limited
Calculation of price/interest
Miscellaneous (securities and funds)
26/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed